2 months ago

“From the very first moment we arrived at The Lana Dorchester Collection, everything felt warm, welcoming, luxurious, and truly special. We stayed for two nights and honestly every single detail was perfect beyond expectations. The atmosphere, the service, the hospitality, the staff, and the whole experience made us feel so comfortable and happy throughout our stay. 🤍 But a very special thank you goes to Ermin, who genuinely made our experience unforgettable. From before even confirming our booking, she was communicating with us kindly, helping us with everything, answering every question, and making sure every detail was perfect for us. From the moment we stepped out of the car until the moment we left the hotel, she never stopped checking on us and making sure we were comfortable and enjoying every second. Her kindness, professionalism, beautiful energy, and the way she truly cares about guests is something so rare to find. She helped us with everything possible, gave us amazing support, assisted us with arrangements and discounts, and honestly made us feel so welcomed and valued. No matter what we needed, she always tried her best to make it happen with the sweetest attitude and biggest smile. We’ve stayed in many hotels before, but this experience felt completely different because of her and because of the incredible team at The Lana. You can truly feel the high level of hospitality and care in every little detail. Everything was elegant, smooth, peaceful, and absolutely beautiful. Thank you so much to Ermin and to all the wonderful staff at The Lana Dorchester Collection for making our stay this memorable. We left with such beautiful memories and we already can’t wait to come back again soon.”

Fixtures & Fittings

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Residence Staff

Professional

Communal Facilities

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Building Access

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Commute

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Amenities Nearby

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Sun at the Pool

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Residents Mainly

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