Binghatti Gardenia is a 39-storey apartment building in Jumeirah Village Circle, Dubai. Dubai Land Department files first list it in 2023. It has 6 lifts. There is a swimming pool. Within 800 metres there are 20 parks and gyms, 12 shops and 10 places to eat. On foot it rates as walkable. Registered rents start around AED 51k a year for a studio.
“Honest reviews so far.
Cons:
- Air Conditioning is aggressively loud, it's honestly comparable to a kitchen extractor coming on and off every couple of minutes. Changing the fan speeds on the controller has 0 affect. Agitating.
- Extractor fan in the bathroom doesn't work. I'm just waiting for the mould to start growing.
- Extractor fan in the kitchen doesn't work. Waiting for them to fix.
- The entrance protocol for the parking is ridiculous. Doesn't work half the time. Have to remember to move a tiny paper sheet between vehicles otherwise the gate wont open. Why in 2025 on a brand new building you can't use number plate scanning?
- The elevators always seem to default to G. Why not have a…”
A Google reviewer·3/5 on Google·11 months ago
16 more reviews below. Add one of your own to read them all.
What Google reviewers say
Binghatti Gardenia holds 3.9/5 from 48 Google reviews, with reviewers noting acceptable fixtures & fittings, staff who are helpful and great communal facilities.
No resident has submitted a HomeTruths review on Binghatti Gardenia yet. Be the first – say what it's really like to live there, and unlock every review on HomeTruths.
Practical advice from the people who live here, and answers to what you’d want to know before signing – ask, and a resident will see it.
💬Tip
Clarify parking card provision and access card policy with owner before signing lease.
From a Google review
💬Tip
Request a parking space away from tight corners if you drive a large vehicle
From a Google review
💬Tip
Request immediate maintenance inspection before move-in; document all issues in writing.
From a Google review
From Google Reviewers
Each card is a real, public Google review of this residence, sorted into our ten questions – answered only where the reviewer said something, and marked “Not answered” where they didn’t. Reviews written in other languages are shown in English and labelled. These come from Google, not from verified residents, so they count for only a small part of the HT Score, never as much as a real resident review.
Real Google reviews, mapped to our questions · 17 on file
3.9/ 5· 48 Google ratings
Google reviewer
via GoogleSelf-described resident
80 / 100
Jul 2026
“Well located. Friendly security. Good amenities in the tower. The private pool some units have is amazing…”
Fixtures & Fittings
Not answered
Residence Staff
Helpful
Communal Facilities
Great
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described residentTranslated from French
80 / 100
Apr 2026
“Frankly I like this place, we've been living here since September 2025 but there are 3 points they need to change first. The parking is very narrow, with a big 4x4 how to get your car out is a daily hassle. Second, put the pool attendant on the phone 24/7 with his family it's unbearable, he neglects his clients except asking for the room number on arrival nothing more I place my lounge chair myself every time. Finally to finish the alarm which is very very scary so you don't know if it's real or fictional so I never go out and especially avoid setting it in the evening my daughter was very very scared.”
Fixtures & Fittings
Not answered
Residence Staff
Hit & Miss
Communal Facilities
Not answered
Building Access
Difficult
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
Apr 2026
“Security behavior is so bad”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
5 months ago
“Ventilation in the bathroom is non existent and they don’t know how to fix this , moldy smell in washrooms all time… and most annoying , you know what your Neighbors are cooking at all time , because you can smell it in your apartment and everywhere ! I don’t recommend this building tbh . Only thing good are the security that make it welcoming and safe for us .”
Fixtures & Fittings
Not answered
Residence Staff
Helpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
Jan 2026
“I couldn't put less than 1 star. This is the worst building and management I have ever seen in my life.
They only send regular emails for stupid notices and they don't care about the severe issues in the building.
False fire alarm everyday at midnight with a strong sound hits the brain from inside with no real solution, mini mini mini gym, the residents throw the cigarette butts in the others’ balcony, they stop the ventilation system for silly reasons leaving the apartment full of smoke and spices odors from the other apartments, the security desk does not have any authority to do anything when you complaint.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Needs Updating
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
100 / 100
8 months ago
“A lot of bad reviews about false fire alarms, this was a problem, but fortunately it has been solved.
I feel I need to write this review as the management did an extra effort to manage the alarm and try to get it to a point where it is no longer a problem
Incredible building, good facilities, and apartment is top notch”
Fixtures & Fittings
Exceptional
Residence Staff
Helpful
Communal Facilities
Great
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
8 months ago
“⭐ 1 Star Review ⭐
Binghatti Gardenia – A Beautiful Building with Shockingly Bad Management
I moved into a 2BR apartment with a private terrace pool at Binghatti Gardenia expecting the quality and professionalism that Binghatti constantly advertises. What I experienced instead is the complete opposite — a level of incompetence and disregard for residents that I have never seen anywhere in the world.
Here are just a few examples of what living here has been like:
🔥 Fire Alarms With No Explanation
The fire alarm goes off randomly for no reason, disturbing everyone. Nobody from management can explain why or fix it.
🛠️ Maintenance at the Lowest Possible Standard
Getting anything repaired is an exhausting, time-wasting battle.
• Kitchen Drain — The drain was blocked from day one. I waited one week for an appointment, only to be told I caused the problem and should pay to fix it — even though it existed before I moved in. The attitude was rude, dismissive, and completely unacceptable.
• Terrace Pool — The pool control display is faulty. For three weeks, I have been reporting it. The only response I get: “The supplier is not answering.” When I suggested manual maintenance until it’s fixed, they told me it’s not their job and I should hire an outside company at my own cost. Why have a pool if nobody takes responsibility for it?
• No-Show Appointments — After the drain “repair,” the issue returned and flooded the kitchen again. I was given an urgent appointment between 6:00 PM and 6:30 PM — nobody came. Their email said to call if the team doesn’t show, but their working hours end at 6:00 PM. So they give you instructions you literally cannot follow.
• No Hot Water for Two Weeks — We couldn’t get hot water because the access panel was badly cut. Maintenance refused to fix it and told me it’s someone else’s job. This is in a brand-new apartment.
• Terrace Door Still Broken — Reported since move-in. Repair appointment scheduled 6+ weeks later. Completely absurd.
❌ Binghatti’s Image vs Reality
Binghatti spends millions promoting “luxury living” and “premium standards,” but what good is a nice building if the maintenance team is untrained, irresponsible, and impossible to rely on?
The whole experience feels like false advertising — stunning architecture on the outside, chaos and neglect behind the scenes.
⚠️ My Advice
If Binghatti does not dramatically improve its building management and customer service, I will never choose a Binghatti property again — and I strongly advise others to think twice before committing.
A developer’s reputation is not built on glossy Instagram posts; it is built on how they treat residents after they move in. On that front, Binghatti has failed spectacularly.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
Dec 2025
“Binghatti, all aesthetic, no quality. Had more issues in 4 months than I can count. Just check the elevator that will give you a pretty good idea..”
Fixtures & Fittings
Not answered
Residence Staff
Not answered
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
80 / 100
Oct 2025
“Nice building with Pool and Gym !
Smoke detector can get crazy when the neighbors is cooking 😛”
Fixtures & Fittings
Not answered
Residence Staff
Not answered
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
Oct 2025
“Extremely poor management and zero maintenance service!
I currently live in Binghatti Gardenia, and it has been one of the worst living experiences ever! The maintenance team takes weeks or even a month to respond, and when they finally do, they have no idea how to fix things properly. They never call back or follow up.
Building management doesn’t reply to emails or phone calls — not a single one. You simply cannot resolve any issue here. Drainage systems don’t work, water frequently gets cut off for the whole day, and the fire alarm goes off at night or early morning for no reason.
There is absolutely no customer service, no accountability, and no respect for residents.
Do not buy or rent in Binghatti Gardenia, Binghatti Tulip, or any other Binghatti buildings! It’s the worst decision you could possibly make — they will drive you crazy.”