Google reviewer
via Google3 months ago
“I wish there was an option to give negative stars. This has been one of the most stressful and disappointing living experiences for me and my family. I have been dealing with a serious mold issue since 2023, and despite raising this multiple times over the years, the management has failed to fix it permanently. I have email records and proof from previous years clearly showing that this issue was repeatedly reported, yet no proper action was taken and told me to do it by myself which I already did multiple times, but the issue is in overall building’s AC duct. The mold has spread across my bedroom, walls, and even my sofa, damaging my belongings and forcing me to throw away and repurchase items at my own cost. Even after cleaning the apartment myself, the mold returned again. At one point, I was away for 10 days, and when I came back, the situation had worsened because no proper action was taken by management. There are also major maintenance failures in the apartment, and worst management, worst building quality: • Continuous water leakage from AC into the bathroom • Bathroom flooding to the extent it becomes like a pool • No proper or permanent resolution from management This is not just poor maintenance; this is clear negligence. The most serious concern is the health impact on my family. I have young children, and even during my wife’s pregnancy, I clearly informed management about the risks of mold exposure. There was no urgency, no accountability, and no support. Because of this situation, I am now forced to send my family abroad (Canada) for their safety, which is something no tenant should ever have to do and after moving into the new apartment they’ll be back. Even after all this, when I requested to vacate due to health concerns, the management is still: • Demanding a 3-month penalty • Refusing to take responsibility • Showing zero flexibility or concern Instead of fixing a long-standing issue, they are choosing to penalize the tenant. This management will never support you in any of the issue in the apartment. I will be attaching photos, videos, and have email records as proof so others can clearly understand the reality. If you care about your health, your family, and basic living standards; STAY AWAY FROM THIS BUILDING”
- Fixtures & Fittings
- Not answered
- Residence Staff
- Unhelpful
- Communal Facilities
- Not answered
- Building Access
- Not answered
- Commute
- Not answered
- Amenities Nearby
- Not answered
- Sun at the Pool
- Not answered
- Residents Mainly
- Not answered