Vida Residence Downtown Dubai

2 weeks ago

“BAD EXPERIENCE. We came to sit with my wife here for 1 hour, opened our laptops, we went to reception to ask for prayer room and then bathroom and asked just in case, if we could sit here. The Pakistani man in the reception told us, yes, this time you can no problem (said it twice), but if security sees us we would need to go. No security saw us, atleast in person. We went to bathroom to wash our hands, came back and suddenly another receptionist, grey colored suit, dark skinned person, came to tell us we have to go, if we don't live here. The point is, security did not see us, and even if they did, how would they have knows we aren't residents, this guy (in grey outfit) was utterly rude to us. As my wife has been working in hospitality sector for 7 years, she knows that everything depends on time, if it's quiet time, it's perfectly normal. Even if it's residential apartment. Our Iranian friend lives in this building and has even told us there's seat downstairs that I can use for business calls, etc. Unprofessional and very rude staff, and it's actually sad that Vida's staff are behaving like this.”

Fixtures & Fittings

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Residence Staff

Unhelpful

Communal Facilities

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Building Access

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Commute

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Amenities Nearby

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Sun at the Pool

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Residents Mainly

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a month ago

“Whole basement is empty for parking but not allowed 🚫 bike riders we r parking outside on pavement and getting fine 500 from dubai police and rta 200 management have to think and provide a space for bike 🏍”

Fixtures & Fittings

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Residence Staff

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Communal Facilities

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Building Access

Difficult

Commute

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Amenities Nearby

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Sun at the Pool

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Residents Mainly

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3 months ago

“The receptionist Mohamed Zeshan doesn't have an atom of manners. He is angry with himself and treats guests in a disrespectful manner. I asked him for the administration's number. He gave me his personal number.”

Fixtures & Fittings

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Residence Staff

Unhelpful

Communal Facilities

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Building Access

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Commute

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Amenities Nearby

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Sun at the Pool

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Residents Mainly

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6 months ago

“Good luxurious well maintained only the issue about visitors parking is not available you can park near by or in underground parking then come to this place which is frustrating. Its heart of Downtown near to Dubai Mall and Burjkhalifa view the street itself is vibrant and good for evening walk with family and friends.”

Fixtures & Fittings

Good

Residence Staff

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Communal Facilities

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Building Access

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Commute

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Amenities Nearby

Walking Distance

Sun at the Pool

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Residents Mainly

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9 months ago

“The apartment and the management team are truly high-level beautiful place, clean, and the staff from VIDA Residences and VIDA Hotel were wonderful. However, I really want to highlight one disappointing experience at the Tower 2 reception. It was our first time arriving after a long and tiring flight. Unfortunately, the man at the reception (a short guy with glasses) was extremely arrogant and unprofessional. Instead of welcoming us or helping with the check-in process, he laughed with his colleagues and made sarcastic comments while we were clearly confused and just needed guidance to our apartment. When we showed him the message from the management team, he simply said “you’re ready” without giving us any keys, apartment number, or directions. We ended up completely lost inside the building, going in circles between Tower 1 and Tower 2 until a kind employee from the gym noticed us and personally helped us find our way. When we finally returned to the reception, the same guy laughed again and told us that our apartment number was written in the message (something he could have kindly explained the first time). His attitude was simply unacceptable for someone in a front-desk hospitality role. Aside from this, everything else was wonderful the apartment, facilities, and the rest of the staff were exceptional. A big thank you to the gym employee who went out of his way to assist us. But please, management, train your reception staff better. One rude person can destroy the whole first impression of such a beautiful place.”

Fixtures & Fittings

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Residence Staff

Hit & Miss

Communal Facilities

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Building Access

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Commute

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Amenities Nearby

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Sun at the Pool

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Residents Mainly

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