Arenco Golden Sands Al Barsha is an apartment building in Al Barsha, Dubai. The nearest Metro is Mall of the Emirates, about 13 minutes on foot. Within 800 metres there are 87 places to eat, 46 shops and 15 pharmacies and clinics. On foot it rates as very walkable.
“I felt disrespected.
I was going to Katrina cafe from their back entrance as I usually do as the Katrina entrance is quite a bit of a walk and it is hot these days. When going back, I was told by a security guard why I am walking from the lobby as tenants of the building gets disturbed. I mentioned that it is difficult to go to Katrina from the other side as it is hot but he kept on saying that tenants in general get disturbed. I have not sat in that place (except once when I was asked by the security to move and I moved) and yet felt disrespected. I even said that Katrina is also a tenant of the building, therefore, I am still using the lobby to go to one of their tenants.
In short, the g…”
A Google reviewer·1/5 on Google·a month ago
19 more reviews below. Add one of your own to read them all.
What Google reviewers say
Arenco Golden Sands Al Barsha holds 3.6/5 from 61 Google reviews, with reviewers noting good fixtures & fittings, staff who are unhelpful and great communal facilities. A few flag poor visitor parking.
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💬Tip
Ask about which entrance to use before move-in to avoid access issues.
From a Google review
From Google Reviewers
Each card is a real, public Google review of this residence, sorted into our ten questions – answered only where the reviewer said something, and marked “Not answered” where they didn’t. Reviews written in other languages are shown in English and labelled. These come from Google, not from verified residents, so they count for only a small part of the HT Score, never as much as a real resident review.
Real Google reviews, mapped to our questions · 20 on file
3.6/ 5· 61 Google ratings
Google reviewer
via Google
20 / 100
a month ago
“I felt disrespected.
I was going to Katrina cafe from their back entrance as I usually do as the Katrina entrance is quite a bit of a walk and it is hot these days. When going back, I was told by a security guard why I am walking from the lobby as tenants of the building gets disturbed. I mentioned that it is difficult to go to Katrina from the other side as it is hot but he kept on saying that tenants in general get disturbed. I have not sat in that place (except once when I was asked by the security to move and I moved) and yet felt disrespected. I even said that Katrina is also a tenant of the building, therefore, I am still using the lobby to go to one of their tenants.
In short, the guy did not understand and was not able to respond me properly and I will not go to such place anymore.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
Jul 2026
“I felt disrespected.
I was going to Katrina cafe from their back entrance as I usually do as the Katrina entrance is quite a bit of a walk and it is hot these days. When going back, I was told by a security guard why I am walking from the lobby as tenants of the building gets disturbed. I mentioned that it is difficult to go to Katrina from the other side as it is hot but he kept on saying that tenants in general get disturbed. I have not sat in that place (except once when I was asked by the security to move and I moved) and yet felt disrespected. I even said that Katrina is also a tenant of the building, therefore, I am still using the lobby to go to one of their tenants.
In short, the guy did not understand and was not able to respond me properly and I will not go to such place anymore.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
Jul 2026
“The receptionist, who I suspect is Egyptian, treated me very badly. This isn't the first time. I hope those in charge will take action against him because his treatment of people is extremely poor.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
80 / 100
Feb 2026
“Spacious apartments, well maintained and comfortable, well placed to all services and shopping areas in the city”
Fixtures & Fittings
Good
Residence Staff
Not answered
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Walking Distance
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
8 months ago
“I lived in Golden Sands 12 under Arenco for a considerable period, and unfortunately, my experience with the management team was extremely disappointing. The main reason I decided to leave the property was the consistently poor communication and lack of effective support from the management office.
Throughout my tenancy, I repeatedly faced delays, unclear responses, and unresolved issues. In particular, my interactions with members of the management team, including Teresia Kamau, Sheila Mae, Cathy Villanueva, Eranga, and Shiyas were often frustrating. Each time I tried to clarify simple matters, I either received conflicting information or no meaningful resolution at all. This created unnecessary stress and made me feel that tenants’ concerns were not treated seriously.
The overall service level fell far below what I would expect from a professional property management company in Dubai. I hope Arenco will take steps to improve their internal processes and provide better training and accountability for their staff, because the current experience leaves much to be desired.
I do not recommend this company based on my personal experience.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
8 months ago
“I had past by golden sands al barsha and one of the security guard from Africa told us that we connot take a picture or photo in the property and telling us that you are not supposed to pass by in the property. And approach us very rudely and very aggressive towards us. And we think he is the owner of the property.
Which is not really acceptable, However, we understand maybe he is totally tired already but good manners and respect for everyone pass through the property is always on the top priority and we are always understand throughout policy and policy in the establishment but somehow it was very disappointing that kind of attitude is really not acceptable through guest services.
I hope it will not happen to other guests through that bad experience we encountered.
Please let us know further action taken against him and hopefully someone advised him that no matter what he does not able to judge and discriminate whatever nationality it is.
Today 11, 12 , 25 @ 6:15 am.
Bad experienced today”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
8 months ago
“The experience was horrible we passby there !! Am not racist but that African security was so rude we are amazed me and my friend that there sofa are very pretty we stayed n taking pics the cute mint green sofa then suddenly the guy was shouting to us not allowed its private property really !!! He is underestimating us very pathetic!!!! How disappointing manners he had !!! He is the problem !!! 1 star for this untrained etiquette !!!”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
Dec 2025
“I had past by golden sands al barsha and one of the security guard from Africa told us that we connot take a picture or photo in the property and telling us that you are not supposed to pass by in the property. And approach us very rudely and very aggressive towards us. And we think he is the owner of the property.
Which is not really acceptable, However, we understand maybe he is totally tired already but good manners and respect for everyone pass through the property is always on the top priority and we are always understand throughout policy and policy in the establishment but somehow it was very disappointing that kind of attitude is really not acceptable through guest services.
I hope it will not happen to other guests through that bad experience we encountered.
Please let us know further action taken against him and hopefully someone advised him that no matter what he does not able to judge and discriminate whatever nationality it is.
Today 11, 12 , 25 @ 6:15 am.
Bad experienced today”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
Dec 2025
“The experience was horrible we passby there !! Am not racist but that African security was so rude we are amazed me and my friend that there sofa are very pretty we stayed n taking pics the cute mint green sofa then suddenly the guy was shouting to us not allowed its private property really !!! He is underestimating us very pathetic!!!! How disappointing manners he had !!! He is the problem !!! 1 star for this untrained etiquette !!!”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
Dec 2025
“I lived in Golden Sands 12 under Arenco for a considerable period, and unfortunately, my experience with the management team was extremely disappointing. The main reason I decided to leave the property was the consistently poor communication and lack of effective support from the management office.
Throughout my tenancy, I repeatedly faced delays, unclear responses, and unresolved issues. In particular, my interactions with members of the management team, including Teresia Kamau, Sheila Mae, Cathy Villanueva, Eranga, and Shiyas were often frustrating. Each time I tried to clarify simple matters, I either received conflicting information or no meaningful resolution at all. This created unnecessary stress and made me feel that tenants’ concerns were not treated seriously.
The overall service level fell far below what I would expect from a professional property management company in Dubai. I hope Arenco will take steps to improve their internal processes and provide better training and accountability for their staff, because the current experience leaves much to be desired.
I do not recommend this company based on my personal experience.”