Sultan Residences is an apartment building in Al Muraqqabat, Dubai. The nearest Metro is Al Rigga, about 3 minutes on foot. Within 800 metres there are 114 places to eat, 73 shops and 23 pharmacies and clinics. On foot it rates as very walkable.
“Before renting a flat in this building, please be very careful. The building may look good from the outside, but there is a serious cockroach infestation problem. Within just 20 days, we had to carry out pest control three times, yet the cockroaches are still everywhere. Because of this unhygienic environment, my two children have been continuously falling sick.
Another major concern is the management. Our tenancy agreement still has around 2.5 months remaining, but when we informed them that we do not plan to renew the contract after expiry, we were threatened with penalties. This behavior feels like harassment rather than professional property management.
The building is managed by ASICO…”
A Google reviewer·1/5 on Google·2 months ago
6 more reviews below. Add one of your own to read them all.
What Google reviewers say
Sultan Residences holds 2.8/5 from 4 Google reviews, with reviewers noting exceptional fixtures & fittings, staff who are unhelpful and amazing communal facilities.
No resident has submitted a HomeTruths review on Sultan Residences yet. Be the first – say what it's really like to live there, and unlock every review on HomeTruths.
Practical advice from the people who live here, and answers to what you’d want to know before signing – ask, and a resident will see it.
💬Tip
Investigate pest control history and review all tenancy terms carefully before signing with ASICO Real Estate.
From a Google review
From Google Reviewers
Each card is a real, public Google review of this residence, sorted into our ten questions – answered only where the reviewer said something, and marked “Not answered” where they didn’t. Reviews written in other languages are shown in English and labelled. These come from Google, not from verified residents, so they count for only a small part of the HT Score, never as much as a real resident review.
Real Google reviews, mapped to our questions · 7 on file
2.8/ 5· 4 Google ratings
Google reviewer
via Google
20 / 100
2 months ago
“Before renting a flat in this building, please be very careful. The building may look good from the outside, but there is a serious cockroach infestation problem. Within just 20 days, we had to carry out pest control three times, yet the cockroaches are still everywhere. Because of this unhygienic environment, my two children have been continuously falling sick.
Another major concern is the management. Our tenancy agreement still has around 2.5 months remaining, but when we informed them that we do not plan to renew the contract after expiry, we were threatened with penalties. This behavior feels like harassment rather than professional property management.
The building is managed by ASICO Real Estate, and unfortunately our experience with their staff has been extremely disappointing. Instead of helping tenants resolve genuine concerns, they have been uncooperative and disrespectful.
I would strongly advise anyone considering renting here to thoroughly investigate the pest control situation and carefully review all tenancy-related terms before signing any agreement.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
Jun 2026
“Before renting a flat in this building, please be very careful. The building may look good from the outside, but there is a serious cockroach infestation problem. Within just 20 days, we had to carry out pest control three times, yet the cockroaches are still everywhere. Because of this unhygienic environment, my two children have been continuously falling sick.
Another major concern is the management. Our tenancy agreement still has around 2.5 months remaining, but when we informed them that we do not plan to renew the contract after expiry, we were threatened with penalties. This behavior feels like harassment rather than professional property management.
The building is managed by ASICO Real Estate, and unfortunately our experience with their staff has been extremely disappointing. Instead of helping tenants resolve genuine concerns, they have been uncooperative and disrespectful.
I would strongly advise anyone considering renting here to thoroughly investigate the pest control situation and carefully review all tenancy-related terms before signing any agreement.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
Jun 2026
“I am writing this review to share my experience with Asico regarding my tenancy renewal process.
As my tenancy was approaching expiry, Asico sent a renewal notice. However, the most important information—the proposed renewal rent—was not included. I was only informed that the rent would be adjusted according to market value.
Since the rental amount is the key factor in deciding whether to renew or vacate, I replied on the same day requesting the proposed rent. Despite this, I received no response for more than 20 days.
During that time, I was unable to make an informed decision about renewing, searching for another property, or planning a move. No tenant can reasonably be expected to decide on renewal without knowing the proposed rent.
After repeated emails and phone follow-ups, I was finally informed that the renewal rent would be between AED 65,000 and AED 75,000, compared to my current rent of AED 55,000. This was a substantial increase and the main reason I decided not to renew.
Had this information been provided when I first requested it, I would have immediately informed Asico of my decision. Instead, valuable time was lost due to the delay in providing a straightforward answer.
I was also disappointed by the overall communication process. Emails were not answered promptly, basic information required repeated follow-up, and telephone communication was not handled in a professional or helpful manner.
In addition, I was surprised to learn that a penalty could be imposed for not renewing the tenancy. In my view, it is difficult to justify penalizing a tenant for choosing not to renew, especially when the delay in providing key information was not caused by the tenant. This creates unnecessary pressure and stress.
Property management companies should deal with tenants fairly, transparently, and professionally. When important information such as the proposed renewal rent is withheld for weeks, tenants cannot make informed decisions, particularly when they are expected to plan well in advance of the tenancy expiry.
Throughout this process, I maintained records of all communications and supporting documents. This review is based entirely on my personal experience and documented correspondence.
I hope Asico improves its transparency, responsiveness, professionalism, and tenant communication so that other tenants do not face similar difficulties in the future.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
100 / 100
a year ago
“Building: NEW Clean & Neat
Flats: NEW Clean & Neat
Safety: 24/7 Secutity Guard
Convenient: Alot of Stores, Supermarket,Hotels,Restaurants,
Night Market around. Just Walking Distance
Cost: Too much Expensive”
Fixtures & Fittings
Exceptional
Residence Staff
Helpful
Communal Facilities
Amazing
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Walking Distance
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
80 / 100
a year ago
“One of my friend told me to take flat there its is very nice and clean, but after noon security guard name Avatar not treating good to people dont wanna open main door 15 minutes we are standing there very bad Attitude he is showing to people , night shift security guard is good thats why I checked building in night.”
Fixtures & Fittings
Not answered
Residence Staff
Hit & Miss
Communal Facilities
Not answered
Building Access
Difficult
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
100 / 100
May 2025
“Building: NEW Clean & Neat
Flats: NEW Clean & Neat
Safety: 24/7 Secutity Guard
Convenient: Alot of Stores, Supermarket,Hotels,Restaurants,
Night Market around. Just Walking Distance
Cost: Too much Expensive”
Fixtures & Fittings
Not answered
Residence Staff
Helpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Walking Distance
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
80 / 100
Sep 2024
“One of my friend told me to take flat there its is very nice and clean, but after noon security guard name Avatar not treating good to people dont wanna open main door 15 minutes we are standing there very bad Attitude he is showing to people , night shift security guard is good thats why I checked building in night.”