5 Stars Residence

International City, Dubai

About 5 Stars Residence

5 Stars Residence is an apartment building in International City, Dubai. The nearest Metro is مدينة العالمية 2, about 19 minutes on foot. Within 800 metres there are 4 places to eat and 4 shops. On foot it rates as mostly car-dependent.

What Residents Report

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Residence Staff

Building Access

Sun at the Pool

All DayMorningAfternoonNeverUnsure

Residents Mainly

ProfessionalsCompletely MixedFamilies

Reported issues

What one reviewer said

“The worst place you could ever come to live based on what I experienced. OTHERS LEFT THE GARBAGE ROOM LIKE ANIMALS. TRASH WITH SMELL and LEAKING TRASH ON THE FLOOR. And we drill the wall for curtains and it doesn’t take a damn 20 mins as there are 3 doors and the people who live under us had a problem. They called the security and complained. So we are not allowed to even put a damn curtain just because these people downstairs have an infant? SERIOUSLY? WE HAVE A 3 years old kid too! The smoke alarm would kill you every morning and sometime in a day just because someone cooking recklessly. But the sound is crazy and it hurts everyone ears!!! It’s not like a normal smoke alarm. I feel like it…”

A Google reviewer1/5 on Google9 months ago

4 more reviews below. Add one of your own to read them all.

What Google reviewers say

5 Stars Residence holds 4.0/5 from 17 Google reviews, with reviewers noting staff who are helpful and difficult building access.

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From Google Reviewers

Real Google reviews, mapped to our questions · 5 on file

4.0/ 5· 17 Google ratings

Google reviewer

via GoogleSelf-described residentTranslated from Arabic

100 / 100

Jan 2026

“Honestly, I recommend living in this building; it's very beautiful and clean, dealing with management is easy and quick, and the service is excellent. The only thing that didn't please me is the manner of the afternoon shift guard, as he deals with residents arrogantly and disrespectfully, as if the place is his private property, and this is unacceptable. On the other hand, the night shift guard is a very respectful person, helpful and cooperative, and assists residents with great courtesy. I hope the building management takes this into consideration, because the guard's role is to help, maintain cleanliness, and deal respectfully with residents, as a good relationship between the guard and residents reflects a positive image of the building and management.”

Fixtures & Fittings: Not answered
Residence Staff: Fine
Communal Facilities: Not answered
Building Access: Not answered
Commute: Not answered
Amenities Nearby: Not answered
Sun at the Pool: Not answered
Residents Mainly: Not answered

Google reviewer

via Google

20 / 100

9 months ago

“The worst place you could ever come to live based on what I experienced. OTHERS LEFT THE GARBAGE ROOM LIKE ANIMALS. TRASH WITH SMELL and LEAKING TRASH ON THE FLOOR. And we drill the wall for curtains and it doesn’t take a damn 20 mins as there are 3 doors and the people who live under us had a problem. They called the security and complained. So we are not allowed to even put a damn curtain just because these people downstairs have an infant? SERIOUSLY? WE HAVE A 3 years old kid too! The smoke alarm would kill you every morning and sometime in a day just because someone cooking recklessly. But the sound is crazy and it hurts everyone ears!!! It’s not like a normal smoke alarm. I feel like it was created to make you deaf. 10 years living in Dubai and this is the worst experience that I had living in a flat. Yes it’s spacious, big balcony, room,. But the environment of people living around has zero responsibility to keep it clean and acting like they live in the palm jumeirah lol. Security keep on reminding us things such as trash, drilling cuz he is afraid others would call police cuz we were drilling too loud. What a poor management!!! And yah small parking! I really don’t know how they build the way to go to upper level that narrow as most of the people has to do reverse to turn. Consider all that if you are moving here!!!!!!!!!! My BAD FOR BLAMING SECURITY AT THE BEGINNING AS I JUST GOT TO KNOW THE WHOLE BUILDING ONLY 2 people TAKE CARE OF FROM WASHING CAR, CLEANING TRASH, TO ACTUALLY BEING A SECURITY. THEY NEED TO HIRE MORE PEOPLE OTHERWISE PEOPLE WILL HAVE WRONG THOUGHTS ABOUT SECURITY SINCE THEY BOTH ALWAYS LOOK SO DAMN TIRED!”

Fixtures & Fittings: Not answered
Residence Staff: Hit & Miss
Communal Facilities: Not answered
Building Access: Difficult
Commute: Not answered
Amenities Nearby: Not answered
Sun at the Pool: Not answered
Residents Mainly: Not answered

Google reviewer

via Google

20 / 100

Sep 2025

“Dear Management, I am writing to bring to your immediate attention a serious incident that occurred yesterday at 1 PM involving one of the security personnel/Reception on duty. It has come to my attention that he was involved in an inappropriate and threatening Harassing with our cleaner, which raises significant concerns regarding safety and security within our premises. I strongly urge you to review the CCTV footage from that time to ascertain the details of this incident. It is crucial that we address this matter promptly and effectively to ensure the safety of everyone involved, including guests and staff alike. I hope you will take appropriate action and impose a proper punishment to discourage any such behavior in the future. Such conduct is unacceptable and must not be tolerated in any form. We must prioritize the safety of our staff and guests above all else. Please address this issue urgently to prevent escalation to the police, as this is a serious matter that requires immediate attention. Thank you for your prompt action regarding this issue. Sincerely, Joann Roque Justmaid Building Cleaning Services”

Fixtures & Fittings: Not answered
Residence Staff: Unhelpful
Communal Facilities: Not answered
Building Access: Not answered
Commute: Not answered
Amenities Nearby: Not answered
Sun at the Pool: Not answered
Residents Mainly: Not answered

Google reviewer

via Google

100 / 100

Mar 2025

“Comfortable building and nice management”

Fixtures & Fittings: Not answered
Residence Staff: Helpful
Communal Facilities: Not answered
Building Access: Not answered
Commute: Not answered
Amenities Nearby: Not answered
Sun at the Pool: Not answered
Residents Mainly: Not answered

Google reviewer

via GoogleSelf-described resident

20 / 100

Sep 2024

“Unfortunately the building is nice and the management too bit the smell at night is very strong coming from outside 🤢🤢🤢”

Fixtures & Fittings: Not answered
Residence Staff: Helpful
Communal Facilities: Not answered
Building Access: Not answered
Commute: Not answered
Amenities Nearby: Not answered
Sun at the Pool: Not answered
Residents Mainly: Not answered

See all 17 reviews on Google

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