The Fern Heights

9 months ago

“Extremely disappointed with The Fern Heights management! I vacated the unit over three months ago after fulfilling all exit formalities: DEWA final bill, Ejari cancellation, and unit handover. Despite multiple follow-ups, my security deposit has not been refunded, and there’s zero communication or accountability from the management team.”

Fixtures & Fittings

Not answered

Residence Staff

Unhelpful

Communal Facilities

Not answered

Building Access

Not answered

Commute

Not answered

Amenities Nearby

Not answered

Sun at the Pool

Not answered

Residents Mainly

Not answered

11 months ago

“Pro: Space is good Near to Metro Cons: Lots of health concerning issue within the building. Water is contaminated. I have tested it before installing my reverse osmosis and its was positive with ecoli. Water piping is all rusty you need to change your filter 2x a month. The 1st picture of the filter is just installed and use for 1x shower and the other is used for 15 days. approx 30 showers. When we started renting on this place you can smell the sewage gas from the toilet. They have to seal the toilet and now from time to time you can still smell it. Really bad sound proofing. You can hear cars from the road and people walking in the hallway.”

Fixtures & Fittings

Not answered

Residence Staff

Not answered

Communal Facilities

Not answered

Building Access

Not answered

Commute

Not answered

Amenities Nearby

Short Drive

Sun at the Pool

Not answered

Residents Mainly

Not answered

a year ago

“Today Date 30 April time is 00:30 This is the second time a building employee has entered my apartment without permission, and I caught them in the act. I called security, and when I asked them who the person was, they first claimed that he worked here three months ago. When I confronted the person in my apartment and asked what he was doing, he and the security guard spoke in their native language. They claimed he didn’t speak English. This is the second time this has happened, and the building management has taken absolutely no action to prevent or address it. This building is by no means secure — especially not for families. Strangers, people you don’t even know, are entering your home at night. In the previous incident, someone entered my apartment in the morning, and the building management claimed that person was a guest of another building employee. Now, they say this new intruder worked here three months ago. After speaking privately in their own language, they suddenly changed the story and claimed he is currently working in the building and that he entered the wrong floor by mistake. If he entered the wrong floor, why did he come inside the apartment? The door clearly has a number on it. He would have realized immediately it wasn’t his place — yet he didn’t leave until I caught him and yelled. I absolutely do not recommend this building. It is not secure, and the management is irresponsible”

Fixtures & Fittings

Not answered

Residence Staff

Unhelpful

Communal Facilities

Not answered

Building Access

Not answered

Commute

Not answered

Amenities Nearby

Not answered

Sun at the Pool

Not answered

Residents Mainly

Not answered

2 years ago

“Severely rude management and security. I have multiple problems in my apartment. Everytime the tenants in the apartment above flush their toilet I can hear it. The management said they cannot fix the sound proofing problem as they were quoted aed5000 and not in their budget. So I enjoy sleepless nights hearing the gushing noising of my neighbors peeing. I highly not recommend this building”

Fixtures & Fittings

Not answered

Residence Staff

Unhelpful

Communal Facilities

Not answered

Building Access

Not answered

Commute

Not answered

Amenities Nearby

Not answered

Sun at the Pool

Not answered

Residents Mainly

Not answered