Kay 1 Building is an apartment building in Al Satwa, Dubai. Emirates Towers Metro station is a 11-minute walk. Within 800 metres there are 28 shops, 22 places to eat and 4 pharmacies and clinics. On foot it rates as very walkable.
“Very disappointing experience. Not worth the rent.
For a rent of around AED 120,000 per year, the living experience in this building is extremely poor and not suitable for families.
The management and administration are highly irresponsible and show little concern for residents. A large number of Noon delivery agents are constantly present in the lobby and parking area, as the building appears to be heavily used for delivery operations. This creates safety and privacy concerns for residents.
There is almost no response to maintenance requests or resident complaints. We have reported multiple issues including bad smell, electrical faults, and water leakage during rain, and it has now been…”
A Google reviewer·1/5 on Google·4 months ago
8 more reviews below. Add one of your own to read them all.
What Google reviewers say
Kay 1 Building holds 1.6/5 from 12 Google reviews, with reviewers noting exceptional fixtures & fittings, staff who are unhelpful and dated communal facilities. A few flag bad smells.
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From Google Reviewers
Each card is a real, public Google review of this residence, sorted into our ten questions – answered only where the reviewer said something, and marked “Not answered” where they didn’t. Reviews written in other languages are shown in English and labelled. These come from Google, not from verified residents, so they count for only a small part of the HT Score, never as much as a real resident review.
Real Google reviews, mapped to our questions · 9 on file
1.6/ 5· 12 Google ratings
Google reviewer
via GoogleSelf-described resident
20 / 100
Jul 2026
“My experience renting a two-bedroom apartment in this building was extremely disappointing. The rent is unjustifiably high, the amenities are subpar, and the management is unprofessional and unhelpful. Moreover, pest control is essential, as I observed many insects and lizards throughout the building.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
3 months ago
“Extremely disappointed with this building. Paying 110,000 AED per year and the standard is shocking. The maintenance team is completely useless and issues either take forever to be addressed or are ignored.
The building constantly smells, cleanliness is poor, and even basic things like window cleaning are never done. For the amount residents are paying, this level of neglect is unacceptable.
Management seriously needs to step up because right now the building is absolutely not worth the rent.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
4 months ago
“Very disappointing experience. Not worth the rent.
For a rent of around AED 120,000 per year, the living experience in this building is extremely poor and not suitable for families.
The management and administration are highly irresponsible and show little concern for residents. A large number of Noon delivery agents are constantly present in the lobby and parking area, as the building appears to be heavily used for delivery operations. This creates safety and privacy concerns for residents.
There is almost no response to maintenance requests or resident complaints. We have reported multiple issues including bad smell, electrical faults, and water leakage during rain, and it has now been over three months with no proper action, despite several follow-ups.
When residents try to raise concerns, the response from management is extremely dismissive. We were even told “If you don’t like it, you can leave the building.” This reflects a very unprofessional and careless attitude toward people paying significant rent.
The building structure itself is acceptable, but the maintenance, hygiene standards, and management quality are very poor. For the amount being charged, the service and living standards are far below expectations.
I would not recommend this building to decent families looking for a safe, well-managed place to live.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Families
Google reviewer
via Google
20 / 100
Apr 2026
“Terrible building overpriced and always smell”
Fixtures & Fittings
Not answered
Residence Staff
Not answered
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
5 months ago
“Not a great building to live in. Elevators are always smelly, no hygiene too much chaos because of the noon workplace. No response from the manager even for small problems. Not recommended at all”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
Mar 2026
“Worst building with worst management.
No ethics, no courtesy, all they care about is money. Even after paying, they are so unprofessional people.
They give the space below to noon, with so many people everyday in lobby.
Worst experience staying”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
8 months ago
“I’m paying 120K yearly , and honestly, it’s not worth it at all. The windows have been dirty since day one, and even after months, no one ever came to clean them. The building management is unresponsive — every time I complain, they just say “send an
email,” .
The security and maintenance staff have very poor hygiene — the lobby and elevators smell terrible morning and night. It’s shocking that management allows this to continue.
There are no proper amenities: no chairs by the pool
For the amount tenants pay here, we deserve better hygiene, maintenance, and management.
Terrible experience overall. I don’t recommend this building at all.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Dated
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
80 / 100
a year ago
“I'm thoroughly impressed with this building! The finishing touches are top-notch, and the maintenance is exceptional. What truly sets it apart, however, is the transparency and clarity throughout the documentation and booking process. Every payment and detail was clearly explained, making the entire experience seamless.
If you're in the market for a new home for your family, I highly recommend considering this building. The quality and service are unmatched 5/5 stars”
Fixtures & Fittings
Exceptional
Residence Staff
Very Helpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Families
Google reviewer
via Google
100 / 100
Feb 2025
“I'm thoroughly impressed with this exceptional building! The finishing quality is outstanding, and I appreciated the transparency provided regarding all payments. No hidden or extra charges - a refreshing change”