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Windsor Residence

Dubailand, Dubai

About Windsor Residence

Windsor Residence is a 37-storey apartment building in Dubailand, Dubai. ASGC completed it in 2016. Shared facilities include a swimming pool, a gym and a sauna. مدينة الأكاديمية Metro station is a 30-minute walk. Within 800 metres there are 6 shops and 3 places to eat. On foot it rates as mostly car-dependent. Registered rents start around AED 36k a year for a studio.

What Residents Report

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Fixtures & Fittings

Residence Staff

Building Access

Commute

Amenities Nearby

Communal Facilities

Sun at the Pool

All DayMorningAfternoonNeverUnsure

Residents Mainly

ProfessionalsCompletely MixedFamilies

Reported issues

What one reviewer said

“Please whatever you do, don’t live in this building. I was provided this accommodation as part of my job so I had no say in it and it was fine to begin with but very quickly went downhill. The only pro I can say is AC was great for us in terms of how cool it kept the apartment. The cons are too many. (1) management/security is awful and really not supportive at all. The amount of times there would be an issue with the water randomly being orange because of rust and you’d have to run it for 20+ minutes to turn clear - no mention or heads up at all from management that this is happening or can happen. When you call down to security they’ll act like they don’t know there’s an issue and then whe…”

A Google reviewer1/5 on Google6 months ago

37 more reviews below. Add one of your own to read them all.

What Google reviewers say

Windsor Residence holds 3.9/5 from 126 Google reviews, with reviewers noting acceptable fixtures & fittings, staff who are unhelpful and great communal facilities.

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Insider Tips & Questions

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Keep valuables and personal items secured; do not leave items unattended in common areas.
From a Google review

From Google Reviewers

Real Google reviews, mapped to our questions · 38 on file

3.9/ 5· 126 Google ratings

Google reviewer

via GoogleSelf-described resident

20 / 100

Jul 2026

“Horrible building. The worst management staff you can find in Dubai. Everyone blames someone else instead of fixing the issue you’re better off living in any other building”

Fixtures & Fittings: Not answered
Residence Staff: Unhelpful
Communal Facilities: Not answered
Building Access: Not answered
Commute: Not answered
Amenities Nearby: Not answered
Sun at the Pool: Not answered
Residents Mainly: Not answered

Google reviewer

via Google

20 / 100

5 months ago

“The new management is turning this building into garbage dump, the lobbies has smell, mosquitoes everywhere, garbage dump excess, no pest control, AC Fumigation is not done, Maintenance staff absent, Electricity Breakdown very frequent, never experience this 4 years history until new management came.”

Fixtures & Fittings: Not answered
Residence Staff: Unhelpful
Communal Facilities: Not answered
Building Access: Not answered
Commute: Not answered
Amenities Nearby: Not answered
Sun at the Pool: Not answered
Residents Mainly: Not answered

Google reviewer

via Google

20 / 100

6 months ago

“Please whatever you do, don’t live in this building. I was provided this accommodation as part of my job so I had no say in it and it was fine to begin with but very quickly went downhill. The only pro I can say is AC was great for us in terms of how cool it kept the apartment. The cons are too many. (1) management/security is awful and really not supportive at all. The amount of times there would be an issue with the water randomly being orange because of rust and you’d have to run it for 20+ minutes to turn clear - no mention or heads up at all from management that this is happening or can happen. When you call down to security they’ll act like they don’t know there’s an issue and then when they ask you what apartment you’re in they’ll say oh yeah this is an issue others are experiencing it. Same exact situation with the gas - can’t tell you how many times I’d go to cook and there’s no gas. Again, no pre warning or anything about it (2) the lifts absolutely suck. The amount of times 1 or 2 lifts are out for literal WEEKS. One time - being heavily pregnant - ALL of the lifts from the basement parking were out of order. Nothing to say why it happened and they were out of order for over an hour. (3) parking is an absolute joke. You might think you’re safe because you have your own parking spot but don’t be fooled. People from outside and inside the building will either take your spot or block you in. Does security do anything? No. Does building management care to do anything? No. People are also blind to any notes about not parking in your spot or blocking you in so everyday is a gamble when going down to your parking spot. (4) outdated. The whole entire building is so old and outdated - nothing nice or new about the feel of it. It’s just dark brown and yellow and old. The westzone supermarket underneath absolutely stinks of sewage so don’t bother going down there. (5) cars outside the building - every single day you will have people just stopping outside the building to park when all the parking bays have been taken so getting past can be a tight squeeze. If you have a nice expensive car you care about - this is not the building or area for you. Do yourself a favour and go live elsewhere than this place”

Fixtures & Fittings: Dated
Residence Staff: Unhelpful
Communal Facilities: Not answered
Building Access: Difficult
Commute: Not answered
Amenities Nearby: Not answered
Sun at the Pool: Not answered
Residents Mainly: Not answered

Google reviewer

via GoogleSelf-described resident

20 / 100

Oct 2025

“It's the worst building in this area... The water is always boiling plus the flow is pathetic Have many times complaint about it but they try to manipulate the concern and tries to get away..”

Fixtures & Fittings: Not answered
Residence Staff: Not answered
Communal Facilities: Not answered
Building Access: Not answered
Commute: Not answered
Amenities Nearby: Not answered
Sun at the Pool: Not answered
Residents Mainly: Not answered

Google reviewer

via Google

20 / 100

11 months ago

“I’m very disappointed with Windsor Residence. The water flow is extremely bad and inconsistent, making daily tasks really difficult. On top of that, even the chiller doesn’t work properly, which is very frustrating especially in this weather. For the rent being charged, basic facilities like proper water supply and functioning cooling should not be an issue. Definitely not satisfied with the maintenance and management here.”

Fixtures & Fittings: Needs Updating
Residence Staff: Unhelpful
Communal Facilities: Not answered
Building Access: Not answered
Commute: Not answered
Amenities Nearby: Not answered
Sun at the Pool: Not answered
Residents Mainly: Not answered

Google reviewer

via Google

20 / 100

a year ago

“Provided this accommodation as part of employment at a popular local school and I would not recommend it to anyone looking to make the move from UK to Dubai -The management company doesn't do anything about the lack of security or the parking issues in the building. Cars blocking the fire exits, blocking entrances to car park bays. Any stranger from the street can access any apartment floor from the car park, no point having a security team in reception. -Management will try to charge you over 1500 USD for a space in a car park which they don't secure. -The gas supply goes off for everyone every month for an outage -There's rubbish left in the garbage rooms on the floor. -Fire/Smoke alarm goes off regularly and security call it a false alarm. Happens so often we don't even know what a real alarm will be like. Good points - Lifts work well and are fast -AC is cool”

Fixtures & Fittings: Acceptable
Residence Staff: Unhelpful
Communal Facilities: Not answered
Building Access: Difficult
Commute: Not answered
Amenities Nearby: Not answered
Sun at the Pool: Not answered
Residents Mainly: Not answered

Google reviewer

via GoogleSelf-described resident

20 / 100

Jul 2025

“Good n spacious rooms...but poor maintenance... Too much issues with the pest because of not disposing the garbage properly by the other tenants....building management distributed apartments to each real estate agent and after that everything changed....price is high...but not keeping up the standards like before... Rent is increasing yearly for no progress in the management team especially "Blue Bay"...the worst team...Lifts also stopped working, power supply issues... On 8th July '25, no power supply inside the apartment & corridors...worst night”

Fixtures & Fittings: Not answered
Residence Staff: Not answered
Communal Facilities: Not answered
Building Access: Not answered
Commute: Not answered
Amenities Nearby: Not answered
Sun at the Pool: Not answered
Residents Mainly: Not answered

Google reviewer

via GoogleSelf-described resident

100 / 100

Jul 2025

“Nice building but pigeons in the balcony make too much mess and there is a bug issue here but its really clean otherwise”

Fixtures & Fittings: Not answered
Residence Staff: Not answered
Communal Facilities: Not answered
Building Access: Not answered
Commute: Not answered
Amenities Nearby: Not answered
Sun at the Pool: Not answered
Residents Mainly: Not answered

Google reviewer

via Google

100 / 100

Jun 2025

“Good building no traffic parking available”

Fixtures & Fittings: Not answered
Residence Staff: Not answered
Communal Facilities: Not answered
Building Access: Easy
Commute: Not answered
Amenities Nearby: Not answered
Sun at the Pool: Not answered
Residents Mainly: Not answered

Google reviewer

via Google

20 / 100

Mar 2025

“Security guard misbehaving this building”

Fixtures & Fittings: Not answered
Residence Staff: Unhelpful
Communal Facilities: Not answered
Building Access: Not answered
Commute: Not answered
Amenities Nearby: Not answered
Sun at the Pool: Not answered
Residents Mainly: Not answered

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