Alexis Tower is a 20-storey apartment building in Jebel Ali, Dubai. The developer on record is Reportage Properties, and Dubai Land Department files first list the building in 2019. It has 4 lifts. Shared facilities include a swimming pool and a gym. The nearest Metro is Life Pharmacy, about 3 minutes on foot. Within 800 metres there are 5 places to eat and 1 shop. On foot it rates as some errands on foot. Registered rents start around AED 43k a year for a studio.
“I’m posting this review to inform others, as there is no proper way to raise concerns.
I’ve been living here for 9 months in a 2-BHK apartment, and the main issue is poor maintenance. Even small problems take weeks to fix despite multiple complaints to reception and maintenance. In some cases, issues were reported 3–4 times and still left unresolved.
There are also frequent false fire alarms, sometimes late at night, which is very disturbing.
If you’re planning to rent here, please think twice and speak with current residents before making a decision.”
A Google reviewer·1/5 on Google·5 months ago
27 more reviews below. Add one of your own to read them all.
What Google reviewers say
Alexis Tower holds 3.5/5 from 83 Google reviews, with reviewers noting needs updating fixtures & fittings, staff who are unhelpful and needs updating communal facilities.
No resident has submitted a HomeTruths review on Alexis Tower yet. Be the first – say what it's really like to live there, and unlock every review on HomeTruths.
Practical advice from the people who live here, and answers to what you’d want to know before signing – ask, and a resident will see it.
💬Tip
Avoid Studio 1013 — inspect balcony drainage before signing and get all renovation costs in writing beforehand.
From a Google review
💬Tip
Check the parking situation before viewing the apartment—ramp is very tight.
From a Google review
💬Tip
Inspect the unit in person before signing handover; get all connection fees in writing upfront before purchase.
From a Google review
💬Tip
Verify cleaning schedules and garbage disposal procedures before signing a lease
From a Google review
From Google Reviewers
Each card is a real, public Google review of this residence, sorted into our ten questions – answered only where the reviewer said something, and marked “Not answered” where they didn’t. Reviews written in other languages are shown in English and labelled. These come from Google, not from verified residents, so they count for only a small part of the HT Score, never as much as a real resident review.
Real Google reviews, mapped to our questions · 28 on file
3.5/ 5· 83 Google ratings
Google reviewer
via Google
20 / 100
4 months ago
“One rain and the lifts are out of service, think of climbing 15 floors with your grocery. Even after two days they couldn't drain the lift pits putting people in misery.
Podium parking ramps are so tiny if you want to park you will get body dents and scratches for free. Else you should be lucky enough to get parking on the ground floor.”
Fixtures & Fittings
Not answered
Residence Staff
Not answered
Communal Facilities
Not answered
Building Access
Difficult
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described residentTranslated from Arabic
20 / 100
Mar 2026
“I swear by God, the worst building I've ever seen in my life. A little rain every day and the elevators are broken and we're living with fire alarm sounds without anything being done about it. You call management and they talk to you in a very strange way, especially Eileen who yells at you. And don't even talk about the rent - it's expensive. The apartments are very small. Today the elevators are broken and I'm carrying water just to drink. Nobody tells me what to do. I'm told to use the stairs and I'm living on the tenth floor. I don't recommend anyone live here, I swear it's advice.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
5 months ago
“I’m posting this review to inform others, as there is no proper way to raise concerns.
I’ve been living here for 9 months in a 2-BHK apartment, and the main issue is poor maintenance. Even small problems take weeks to fix despite multiple complaints to reception and maintenance. In some cases, issues were reported 3–4 times and still left unresolved.
There are also frequent false fire alarms, sometimes late at night, which is very disturbing.
If you’re planning to rent here, please think twice and speak with current residents before making a decision.”
Fixtures & Fittings
Not answered
Residence Staff
Not answered
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleTranslated from Russian
100 / 100
Jan 2026
“Excellent complex, next to metro, everything is nearby”
Fixtures & Fittings
Not answered
Residence Staff
Not answered
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Walking Distance
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
Jan 2026
“The management is very bad, they don't respond to the queries.
If they change the property management, and the collection agencies it would be an ok place.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
8 months ago
“Impression on Alexis Tower by Reportage
I’ve been residing in Alexis Tower for a few months and would like to share my honest experience so far. While the location is excellent—especially its close proximity to the metro station—there are several maintenance and management issues that I hope the developer and property team will take seriously.
1️⃣ Water Leakage Concerns:
There appear to be some ongoing piping or plumbing issues causing visible leakage marks on the walls, not only in the bathrooms but also in other parts of the units. I’ve reported this several times, and while the management acknowledges the problem, no lasting solution has been provided yet.
2️⃣ Elevator Reliability:
The elevators occasionally face technical issues, and on one occasion, I personally experienced a sudden power cut while inside. It was quite alarming, though thankfully a quick-thinking security guard managed to help. I believe this matter needs immediate and permanent attention to ensure residents’ safety.
3️⃣ Fire Alarm Disturbances:
The fire alarms have a tendency to go off unexpectedly, sometimes during resting hours or at night, which can be quite inconvenient and stressful.
I’ve tried reaching out through the building’s management and agent to forward these concerns to the landlord, hoping for better maintenance support, especially considering residents pay annual service fees.
Overall, Alexis Tower has great potential given its convenient location and design, but stronger technical management and timely maintenance would make it a much better place to live.”
Fixtures & Fittings
Not answered
Residence Staff
Hit & Miss
Communal Facilities
Not answered
Building Access
Not answered
Commute
As Expected
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
80 / 100
Oct 2025
“It’s in the best location possible very close to life pharmacy metro station , very clean , and nice finishing”
Fixtures & Fittings
Good
Residence Staff
Not answered
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Walking Distance
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
100 / 100
Oct 2025
“Neat and Clean tower with cozy holiday home apartments...excellent location to explore both Dubai and Abu Dhabi...i stayed for a month and everything was just perfeft with a Metro Station right opposite the tower”
Fixtures & Fittings
Not answered
Residence Staff
Not answered
Communal Facilities
Not answered
Building Access
Not answered
Commute
As Expected
Amenities Nearby
Walking Distance
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
40 / 100
Sep 2025
“The fire alarm system is a nightmare, very loud, every day and many times, the parking is normal only on the basement floor, the air conditioners do not work well, and they constantly have problems in the accounting department, every month they try to overcharge you by 2 times, the building is beautiful and the location is good, but these are the only advantages, there is complete chaos here”
Fixtures & Fittings
Dated
Residence Staff
Not answered
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
Sep 2025
“Nice Location and promising project
But unfortunately, as most Reportage projects, this project keep delaying the handover.
It was supposed to be delivered in June 2023, today we are in June 2024 and still the project not delivered and it may take to the next year as well to finish.”