Gala Residence is a 8-storey apartment building in Dubailand, Dubai. Shared facilities include a swimming pool and a gym. Within 800 metres there are 6 shops, 4 places to eat and 4 parks and gyms. On foot it rates as some errands on foot.
“Don't rent this place.Pathetic management, maintenance,gym instruments not working swimming pool closed water not cleaned from 2 years after new management, no pest control, tank water not cleaned for months , construction noise 24*7,unhigenic path ways people have kept stuff in the corridor if any emergency there is no place to walk people will only trip. Security firdous has no decency to talk to tenants he is just 20 years old boy if any emergency he does not know anything in the building ,office person Vinod has no decency to cater to complaints even though repeated messages calls and emails sent for gym equipments not working,and on top of that men coming to work out has the guts to as…”
A Google reviewer·1/5 on Google·2 months ago
23 more reviews below. Add one of your own to read them all.
What Google reviewers say
Gala Residence holds 3.2/5 from 72 Google reviews, with reviewers noting needs updating fixtures & fittings, staff who are unhelpful and needs updating communal facilities.
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Practical advice from the people who live here, and answers to what you’d want to know before signing – ask, and a resident will see it.
💬Tip
Request all maintenance and administrative charges in writing with RERA approval documentation before payment.
From a Google review
💬Tip
Negotiate all fees upfront in writing—hidden charges (1250 rent surcharge, 300 key deposit) and security deposit deductions are common here.
From a Google review
From Google Reviewers
Each card is a real, public Google review of this residence, sorted into our ten questions – answered only where the reviewer said something, and marked “Not answered” where they didn’t. Reviews written in other languages are shown in English and labelled. These come from Google, not from verified residents, so they count for only a small part of the HT Score, never as much as a real resident review.
Real Google reviews, mapped to our questions · 24 on file
3.2/ 5· 72 Google ratings
Google reviewer
via Google
20 / 100
2 months ago
“Don't rent this place.Pathetic management, maintenance,gym instruments not working swimming pool closed water not cleaned from 2 years after new management, no pest control, tank water not cleaned for months , construction noise 24*7,unhigenic path ways people have kept stuff in the corridor if any emergency there is no place to walk people will only trip. Security firdous has no decency to talk to tenants he is just 20 years old boy if any emergency he does not know anything in the building ,office person Vinod has no decency to cater to complaints even though repeated messages calls and emails sent for gym equipments not working,and on top of that men coming to work out has the guts to ask women to teach this is men's section and all wherein there is no where written it's only men's but yes it has a women side gym where threadmill is not working for 6 months now. Security Muneer whenever. Confronted only says he does not know anything and laughs it out. Don't come to this hell moving out soon”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Needs Updating
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
Jun 2026
“The overall condition and management of this building are deeply concerning and fall far below acceptable standards.
One of the major issues is the parking access system. Only one barrier is currently operational, while the exit barrier has been out of service for more than a year. Due to the ground level sinking near the exit, the barrier cannot be raised without risking damage to vehicle bumpers, yet no corrective action has been taken despite the issue persisting for an extended period.
Furthermore, following the last major rainfall, significant damage occurred to the pavement adjacent to the building. To date, the affected area remains unrepaired, posing both an eyesore and a potential safety concern for residents and visitors.
The cleanliness of the property is another serious issue. The building and its surrounding areas are poorly maintained, with waste and unwanted materials often left unattended. The overall environment appears neglected and lacks the basic standards of cleanliness expected in a residential community.
Maintenance and repair requests seem to receive little to no attention. Whether damage occurs through normal wear and tear or other causes, issues are rarely addressed in a timely manner, if at all. Communication from management is equally disappointing. Residents frequently receive emails or notices and respond accordingly, yet responses from management are often absent, leaving concerns unresolved and residents frustrated.
Another major concern is the exceptionally high air-conditioning chiller charges imposed on residents. Despite the premium costs being charged, the overall quality of maintenance, upkeep, and facility management does not reflect the level of service that residents would reasonably expect. The high chiller fees add a significant financial burden while the building continues to suffer from unresolved maintenance and operational issues.
In summary, the building suffers from poor maintenance, inadequate cleanliness, ineffective management, excessive utility-related costs, and a lack of responsiveness to resident concerns. Among the buildings in Dubai Land Residence Complex (DLRC), this property stands out for the wrong reasons and is arguably one of the least well-maintained and least clean buildings in the area. Significant improvements in maintenance standards, cleanliness, communication, and management accountability are urgently needed.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Difficult
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
3 months ago
“poor building maintenance, no parking in the area (even paid parking very less). If you park in non-designated area you get fined.
poor quality gym no maintence or cleanliness. Pool name sake , never open. NO ac maintenance ever. No window cleaning in 5 years till now.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Needs Updating
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Long Drive
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
4 months ago
“Please think twice before entering into contract with this building… I stayed in this building for 5 years… vacated the apartment in Jan 26 due to various reasons… non maintenance… harassment by management… applying chiller fees without legal contract .. etc… now it has been 2 months since I vacated and they are not returning my deposit… not replying to emails… I was promised by my manager that he will refund the entire deposit if I vacated… if you decide to move in … harassment guaranteed…most of the people who have give 5 star rating are the real estate staff or ex staff”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
Mar 2026
“Avoid it like the plague, horrible management and ac bill is 1k+ dewa, no maintenance whatsoever”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
Mar 2026
“Very bad services in this building, no response from management for the complaints.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
8 months ago
“It’s seems Brand new building but very bad material been use. First rain water is comming in from glasses , send email but no response .
So many parking been reserve and use by staff staying in Building. No commission but there is 1500???? Great wifi???? But no use just adding new things here, since I am in this building, no glass cleaning? No chiller duct clean, when ask they come clean grill from out side and, it should be clean properly, to open the grill and clean, that is a health hazard. Almost one year there is no pest control done, so you can found cockroaches and some of the residents said that they got rates in there apartments. You can notice crack on the wall now getting more and more ??? . Around 4 years no painting been done all the time there people not available?.they are taking 2,000. For service but they are not doing any service only the service they are doing ejari which is only 250 but they are charging 2K . To get the ejari you have to run after them? When you call no one responds, very bad management and there response.”
Fixtures & Fittings
Needs Updating
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
Nov 2025
“Very bad services in this building, no response from management for the complaints.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
60 / 100
Aug 2025
“Delay in service specially pool”
Fixtures & Fittings
Not answered
Residence Staff
Not answered
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
Apr 2025
“i read the reviews mostly are fake and just to promote the building to increase the rental.
poor management and maintenance service. many people already left the building due to that. earlier the chiller, gas and internet was free but after new management came they stopped everything .on top of that they want to increase the rent from there own will not as per rera index. if you not agree then they will tell you find out other building so they can rent your apartment on higher price. paint is blotted in all over apartment. Ac are not working well. floor tiles are keep getting broke due to no material underneath . big cracks on he walls. not recommending at all. 0 rating”