BNH Twin Towers is an apartment building in Al Furjan, Dubai. The nearest Metro is Jumeirah Golf Estates, about 11 minutes on foot. Within 800 metres there are 6 places to eat, 4 shops and 4 parks and gyms. On foot it rates as walkable.
“Very bad experience I was close to death because of hi sandy team
I lived in this building for five years, and unfortunately my experience with Hi Sandy has been very disappointing. Communication was consistently poor, and maintenance issues often took far too long to be resolved.
The final incident was unacceptable. Despite us being in contact for weeks about replacing a bounced cheque and confirming that we would pay, the management disconnected our electricity and water. I have a breathing condition and ended up in hospital after being left without air conditioning for hours in extreme heat. The electricity was only restored after the police attended.
Payment disputes should be handled…”
A Google reviewer·1/5 on Google·a month ago
42 more reviews below. Add one of your own to read them all.
What Google reviewers say
BNH Twin Towers holds 2.6/5 from 95 Google reviews, with reviewers noting needs updating fixtures & fittings, staff who are unhelpful and needs updating communal facilities.
No resident has submitted a HomeTruths review on BNH Twin Towers yet. Be the first – say what it's really like to live there, and unlock every review on HomeTruths.
Practical advice from the people who live here, and answers to what you’d want to know before signing – ask, and a resident will see it.
💬Tip
Ensure all payment terms are clearly documented in writing and keep records of all communications with management regarding disputes.
From a Google review
💬Tip
Clarify deposit terms and renewal fees in writing before signing lease - get RERA confirmation.
From a Google review
💬Tip
Document the apartment condition thoroughly with photos and written notes at move-in; don't rely on staff to record damages.
From a Google review
💬Tip
Verify all pre-existing damage in writing at move-in and photograph everything—management charges tenants for damages that existed before handover.
From a Google review
💬Tip
Document all pre-existing damage with photos during handover to dispute deposit deductions later.
From a Google review
💬Tip
Take detailed photos of every room and tile before move-in, email them to management for protection against unfair deposit deductions.
From a Google review
💬Tip
Inspect and photograph all tiles thoroughly before accepting key handover to avoid deposit deductions.
From a Google review
💬Tip
Document apartment condition thoroughly at move-in with photos and video to dispute deposit deductions later.
From a Google review
💬Tip
Verify the exact location of parks and green spaces before signing - don't rely on agent claims alone
From a Google review
💬Tip
Verify deposit terms in writing and document your unit's condition before move-in to protect against unfair deductions.
From a Google review
💬Tip
Check alarm frequency and sound levels before signing lease, especially if you have young children.
From a Google review
💬Tip
Ask management to clarify company policies in writing before moving in
From a Google review
💬Tip
Avoid renting through hi Sandy - they charge excessive cleaning fees and withhold deposits unfairly
From a Google review
💬Tip
Expect management to ignore complaints after you move in and pay rent—escalate issues in writing.
From a Google review
From Google Reviewers
Each card is a real, public Google review of this residence, sorted into our ten questions – answered only where the reviewer said something, and marked “Not answered” where they didn’t. Reviews written in other languages are shown in English and labelled. These come from Google, not from verified residents, so they count for only a small part of the HT Score, never as much as a real resident review.
Real Google reviews, mapped to our questions · 43 on file
2.6/ 5· 95 Google ratings
Google reviewer
via Google
20 / 100
a month ago
“Very bad experience I was close to death because of hi sandy team
I lived in this building for five years, and unfortunately my experience with Hi Sandy has been very disappointing. Communication was consistently poor, and maintenance issues often took far too long to be resolved.
The final incident was unacceptable. Despite us being in contact for weeks about replacing a bounced cheque and confirming that we would pay, the management disconnected our electricity and water. I have a breathing condition and ended up in hospital after being left without air conditioning for hours in extreme heat. The electricity was only restored after the police attended.
Payment disputes should be handled through the proper legal process, not by disconnecting essential services. After this experience, we no longer feel safe and will not be renewing our tenancy.
Not to mention the lack of communication, maintenance, they attract you at the beginning then no one replies to you for any problem unless they want money.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
Jun 2026
“Very bad experience I was close to death because of hi sandy team
I lived in this building for five years, and unfortunately my experience with Hi Sandy has been very disappointing. Communication was consistently poor, and maintenance issues often took far too long to be resolved.
The final incident was unacceptable. Despite us being in contact for weeks about replacing a bounced cheque and confirming that we would pay, the management disconnected our electricity and water. I have a breathing condition and ended up in hospital after being left without air conditioning for hours in extreme heat. The electricity was only restored after the police attended.
Payment disputes should be handled through the proper legal process, not by disconnecting essential services. After this experience, we no longer feel safe and will not be renewing our tenancy.
Not to mention the lack of communication, maintenance, they attract you at the beginning then no one replies to you for any problem unless they want money.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
2 months ago
“Very bad building management. Full of cockroach in the Building no proper pest control. They offered me huge renewal fee when I question them about RERA rules no reply from them. Specialy be aware about your refundable deposit. I would never recommend anyone to rent apartment from here. Good luck.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
Jun 2026
“Very bad building management. Full of cockroach in the Building no proper pest control. They offered me huge renewal fee when I question them about RERA rules no reply from them. Specialy be aware about your refundable deposit. I would never recommend anyone to rent apartment from here. Good luck.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
100 / 100
May 2026
“Great building location. Rooms, and amenities.”
Fixtures & Fittings
Not answered
Residence Staff
Not answered
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
100 / 100
Mar 2026
“Very good building for live in UAE, good facilities management, very good swimming pool gym room, good cleaning”
Fixtures & Fittings
Not answered
Residence Staff
Helpful
Communal Facilities
Great
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
100 / 100
Mar 2026
“Very nice building, quiet and clean I recommend it for families too”
Fixtures & Fittings
Not answered
Residence Staff
Not answered
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Families
Google reviewer
via Google
20 / 100
7 months ago
“Please do not rent a unit in BNH Twin Tower. This building is poorly maintained and management is extremely unprofessional and money-oriented.
The corridors have broken tiles, and instead of proper pest control, they only spray water around the corridors. As a result, cockroaches, lizards, spiders, and other pests are everywhere, including inside the rooms. The lifts are frequently defective and very slow, and our washroom did not even have an exhaust fan.
Maintenance service is unacceptable. When issues are reported, the team arrives 2–3 hours late, if at all, and they are not available on holidays. Some issues were never fixed properly during our entire stay. In fact, a bulb that was not replaced during handover was only addressed four months later, and we were charged for it. If you want work done faster, staff indirectly expect extra payment, and when this was reported to management, it was completely ignored.
During renewal, management overcharged us. Our contract clearly stated a renewal fee of 1000 + 5% VAT, yet they charged double and added an additional maintenance fee of 5500. When we raised concerns about rent increase—despite RERA clearly stating our unit was not eligible for an increase—they dismissed it, saying they couldn’t do anything because the unit was initially rented at a discount. They will use any excuse to keep your money.
Communication is another major issue. Before moving in, they were very responsive via WhatsApp groups and emails. Once we moved in and all payments were made, they stopped responding, left the WhatsApp group, and ignored follow-ups unless money was involved.
The unit had leaks and fungus even though it was newly occupied. However, when we moved out, they conducted an extremely strict inspection, unlike the careless inspection during handover. They charged us for damages to the bathroom mirror and kitchen sink that already existed when we moved in. Despite these being noted earlier, they used our entire security deposit to cover defects that were clearly not caused by us. Why should tenants pay for long-standing defects and incomplete maintenance?
This building has many vacant units, and tenants are constantly moving out—which says a lot. Management does not value loyal tenants and only responds when payments are involved.
Important advice: If you still decide to move here, take detailed, zoomed-in videos and photos of every single corner before moving in, or you will be charged later for pre-existing damage.
Do not waste your time, money, or peace of mind. DO NOT RENT WITH HI SANDY at BNH Twin Tower.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Needs Updating
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
Jan 2026
“Please do not rent a unit in BNH Twin Tower. This building is poorly maintained and management is extremely unprofessional and money-oriented.
The corridors have broken tiles, and instead of proper pest control, they only spray water around the corridors. As a result, cockroaches, lizards, spiders, and other pests are everywhere, including inside the rooms. The lifts are frequently defective and very slow, and our washroom did not even have an exhaust fan.
Maintenance service is unacceptable. When issues are reported, the team arrives 2–3 hours late, if at all, and they are not available on holidays. Some issues were never fixed properly during our entire stay. In fact, a bulb that was not replaced during handover was only addressed four months later, and we were charged for it. If you want work done faster, staff indirectly expect extra payment, and when this was reported to management, it was completely ignored.
During renewal, management overcharged us. Our contract clearly stated a renewal fee of 1000 + 5% VAT, yet they charged double and added an additional maintenance fee of 5500. When we raised concerns about rent increase—despite RERA clearly stating our unit was not eligible for an increase—they dismissed it, saying they couldn’t do anything because the unit was initially rented at a discount. They will use any excuse to keep your money.
Communication is another major issue. Before moving in, they were very responsive via WhatsApp groups and emails. Once we moved in and all payments were made, they stopped responding, left the WhatsApp group, and ignored follow-ups unless money was involved.
The unit had leaks and fungus even though it was newly occupied. However, when we moved out, they conducted an extremely strict inspection, unlike the careless inspection during handover. They charged us for damages to the bathroom mirror and kitchen sink that already existed when we moved in. Despite these being noted earlier, they used our entire security deposit to cover defects that were clearly not caused by us. Why should tenants pay for long-standing defects and incomplete maintenance?
This building has many vacant units, and tenants are constantly moving out—which says a lot. Management does not value loyal tenants and only responds when payments are involved.
Important advice: If you still decide to move here, take detailed, zoomed-in videos and photos of every single corner before moving in, or you will be charged later for pre-existing damage.
Do not waste your time, money, or peace of mind. DO NOT RENT WITH HI SANDY at BNH Twin Tower.”
Fixtures & Fittings
Needs Updating
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
10 months ago
“Please do not get a unit in this building. They lured us in with a 12 cheque deal but the building is not well maintained. No pest control. The lifts are always defective and slow. Our washroom doesnt even have an exhaust! If we call the maintenance team they come very late (2-3 hrs after) and they are not available on holidays. Upon renewal, they charged us double for renewal fee (the contract we signed mentioned 1000 + 5% VAT) and added a maintenance fee of 2500. When we contested for the rent increase since RERA clearly mentioned that our unit is not eligible for increase, they still insisted they couldn’t do anything since we got the unit w a discount. We tried bargaining for a 12 checque since we are old tenants, but they also did not consider. It is only for new tenants. In short, they will make up any excuse to keep their money. They dont value loyal tenants. Their move out policy is also very confusing and restricting. Even for a simple furniture move out, you have to secure an email approval. (We only wanted to sell things because it would not fit in our unit) It shouldnt need this much steps and approval since it’s our own furniture anyways.
We recently moved out and they thoroughly checked the whole unit unlike during initial handover to us. They charged us for the damages to the bathroom mirror and kitchen sink which was already like that when we moved in! Due to all damages the inspection person took note, they completely consumed our deposit. But during our stay their maintenance team did not completely and properly fix everything. Why should the tenant shoulder maintenance of the unit? It’s like they gave us a perfect unit when in reality, their unit has a lot of defects and they will charge the cost fir fixing to the old tenants deposit.
Their building has A LOT of vacant units and people are constantly shifting which IS NOT a good sign. PLEASE DO NOT WASTE YOUR MONEY AND TIME. DO NOT RENT W HI SANDY”