“I stayed in an Astor building and wanted to share an honest review.
The gym is very limited (3/10), while the pool is decent (6–7/10). The parking and lobby is always clean and well maintained.
Inside the apartments, the walls are extremely thin — you can hear neighbors clearly. I also had ongoing issues with the AC and water leakage in the walls. There are occasional insect issues; the building does pest control and tries to manage it, but cockroaches do appear from time to time.
The best part of the building is the staff, security, cleaners, and maintenance team — all are professional, responsive, and easily 10/10.”
A Google reviewer·2/5 on Google·6 months ago
15 more reviews below. Add one of your own to read them all.
What Google reviewers say
DAMAC Madison Residences holds 3.5/5 from 41 Google reviews, with reviewers noting dated fixtures & fittings, staff who are unhelpful and dated communal facilities.
No resident has submitted a HomeTruths review on DAMAC Madison Residences yet. Be the first – say what it's really like to live there, and unlock every review on HomeTruths.
Practical advice from the people who live here, and answers to what you’d want to know before signing – ask, and a resident will see it.
💬Tip
Ask about water heater condition before signing; get all maintenance reimbursement promises in writing from management.
From a Google review
💬Tip
Ensure landlord pays all maintenance fees before move-in or access will be blocked immediately.
From a Google review
From Google Reviewers
Each card is a real, public Google review of this residence, sorted into our ten questions – answered only where the reviewer said something, and marked “Not answered” where they didn’t. Reviews written in other languages are shown in English and labelled. These come from Google, not from verified residents, so they count for only a small part of the HT Score, never as much as a real resident review.
Real Google reviews, mapped to our questions · 16 on file
3.5/ 5· 41 Google ratings
Google reviewer
via Google
20 / 100
5 months ago
“I’m very disappointed with my experience at DAMAC Maison Madison Residence. I would not recommend anyone to live here.
The water supply is frequently cut off without any prior notice, and residents are not informed at all. Sometimes the water stays off for a long time, which makes daily life very difficult.
What makes it even worse is that this is happening during Ramadan, when water is extremely important for daily life, especially for preparing Iftar and basic needs.
Unfortunately, this issue keeps happening repeatedly, and there is very poor communication with residents. Management really needs to address this problem and inform residents in advance when such interruptions happen.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
Mar 2026
“I’m very disappointed with my experience at DAMAC Maison Madison Residence. I would not recommend anyone to live here.
The water supply is frequently cut off without any prior notice, and residents are not informed at all. Sometimes the water stays off for a long time, which makes daily life very difficult.
What makes it even worse is that this is happening during Ramadan, when water is extremely important for daily life, especially for preparing Iftar and basic needs.
Unfortunately, this issue keeps happening repeatedly, and there is very poor communication with residents. Management really needs to address this problem and inform residents in advance when such interruptions happen.”
Fixtures & Fittings
Not answered
Residence Staff
Not answered
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
40 / 100
6 months ago
“I stayed in an Astor building and wanted to share an honest review.
The gym is very limited (3/10), while the pool is decent (6–7/10). The parking and lobby is always clean and well maintained.
Inside the apartments, the walls are extremely thin — you can hear neighbors clearly. I also had ongoing issues with the AC and water leakage in the walls. There are occasional insect issues; the building does pest control and tries to manage it, but cockroaches do appear from time to time.
The best part of the building is the staff, security, cleaners, and maintenance team — all are professional, responsive, and easily 10/10.”
Fixtures & Fittings
Dated
Residence Staff
Very Helpful
Communal Facilities
Dated
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
40 / 100
Feb 2026
“I stayed in an Astor building and wanted to share an honest review.
The gym is very limited (3/10), while the pool is decent (6–7/10). The parking and lobby is always clean and well maintained.
Inside the apartments, the walls are extremely thin — you can hear neighbors clearly. I also had ongoing issues with the AC and water leakage in the walls. There are occasional insect issues; the building does pest control and tries to manage it, but cockroaches do appear from time to time.
The best part of the building is the staff, security, cleaners, and maintenance team — all are professional, responsive, and easily 10/10.”
Fixtures & Fittings
Dated
Residence Staff
Very Helpful
Communal Facilities
Dated
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
8 months ago
“I saw so many other bad reviews and Im mot even surprised. The management of the building is LAZY and HORRIBLE. There is no water since last night. They announced that the water retention service will happen from midnight to 6am. Its 2pm in the afternoon right now. They take so much time in building service. Idk how people with kids are surviving this nightmare. They should be accountable for this kind of things. Zero Stars for this.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
Dec 2025
“I saw so many other bad reviews and Im mot even surprised. The management of the building is LAZY and HORRIBLE. There is no water since last night. They announced that the water retention service will happen from midnight to 6am. Its 2pm in the afternoon right now. They take so much time in building service. Idk how people with kids are surviving this nightmare. They should be accountable for this kind of things. Zero Stars for this.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
a year ago
“If you're considering renting here, do NOT sign with the real estate agency called Al Haram Al Zahabi (they also name themselves Foot Print Real Estate, but if they send you to Clover Bay Tower to sign, don't go!!! They're horrible)
UPDATE TO ADD: CHECK YOUR SECURITY DEPOSIT QUOTE. THEY WILL ROB YOU AND QUOTE YOU FOR RANDOM THINGS YOU DIDN'T CAUSE.
I'll say the good thing is, the area is peaceful and empty and very dog friendly and the facilities aren't crowded. Despite the following complaints, I do like living in the area. The staff is all quite friendly, and the apartments are spacious. The terraces are nice. HOWEVER...
The building is old and requires frequent and expensive maintenance, which Al Haram Al Zahabi/Foot Print lies about reimbursing you for.
When I moved in, I told them the hot water in my apartment came out brown. Their maintenance team laughed and said, "Just don't use the hot water. It's a building issue we can't fix." Then it turned out to be the water heater! I discovered this when my bathroom ceiling started leaking and I had to buy a brand new one. They then said, "we usually don't reimburse" after having told me that they would reimburse payments over a certain amount.
Within the building, there are literally always roaches no matter how much pest control they do, and the walls are suuuuper thin. Next to me, there's a horribly noisy family with 3 children, and against my will, I know all their names.
Also, the irrigation in the area STINKS. Like, it actually smells like bloated corpses and feces in the park and walkways, every day twice a day. And those pipes spray on the walkway, so enjoy getting a little stink shower if you're trying to walk on the pavement!
So tl;dr: Nice building overall, with a lovely dog community. Be prepared to battle roaches, buy earplugs, and DO NOT rent with Al Haram Al Zahabi/Foot Print. I'd leave a Google review, but conveniently, they don't have a Google page.”
Fixtures & Fittings
Not answered
Residence Staff
Helpful
Communal Facilities
Acceptable
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Completely Mixed
Google reviewer
via Google
20 / 100
a year ago
“The AC and maintainence problem is a NIGHTMARE. We end up spending aed 2,000 and more every year when summer starts. The building management do not take care of the AC units installed behind the swimming pool area and if your apartment is on top floor then you are in hell. Not recommended to anyone!”
Fixtures & Fittings
Needs Updating
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
May 2025
“If you're considering renting here, do NOT sign with the real estate agency called Al Haram Al Zahabi (they also name themselves Foot Print Real Estate, but if they send you to Clover Bay Tower to sign, don't go!!! They're horrible)
UPDATE TO ADD: CHECK YOUR SECURITY DEPOSIT QUOTE. THEY WILL ROB YOU AND QUOTE YOU FOR RANDOM THINGS YOU DIDN'T CAUSE.
I'll say the good thing is, the area is peaceful and empty and very dog friendly and the facilities aren't crowded. Despite the following complaints, I do like living in the area. The staff is all quite friendly, and the apartments are spacious. The terraces are nice. HOWEVER...
The building is old and requires frequent and expensive maintenance, which Al Haram Al Zahabi/Foot Print lies about reimbursing you for.
When I moved in, I told them the hot water in my apartment came out brown. Their maintenance team laughed and said, "Just don't use the hot water. It's a building issue we can't fix." Then it turned out to be the water heater! I discovered this when my bathroom ceiling started leaking and I had to buy a brand new one. They then said, "we usually don't reimburse" after having told me that they would reimburse payments over a certain amount.
Within the building, there are literally always roaches no matter how much pest control they do, and the walls are suuuuper thin. Next to me, there's a horribly noisy family with 3 children, and against my will, I know all their names.
Also, the irrigation in the area STINKS. Like, it actually smells like bloated corpses and feces in the park and walkways, every day twice a day. And those pipes spray on the walkway, so enjoy getting a little stink shower if you're trying to walk on the pavement!
So tl;dr: Nice building overall, with a lovely dog community. Be prepared to battle roaches, buy earplugs, and DO NOT rent with Al Haram Al Zahabi/Foot Print. I'd leave a Google review, but conveniently, they don't have a Google page.”
Fixtures & Fittings
Dated
Residence Staff
Helpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Completely Mixed
Google reviewer
via GoogleSelf-described resident
20 / 100
May 2025
“The AC and maintainence problem is a NIGHTMARE. We end up spending aed 2,000 and more every year when summer starts. The building management do not take care of the AC units installed behind the swimming pool area and if your apartment is on top floor then you are in hell. Not recommended to anyone!”