Jag Building is an apartment building in Mankhool, Dubai. The nearest Metro is ADCB, about 10 minutes on foot. Within 800 metres there are 28 places to eat, 25 shops and 12 pharmacies and clinics. On foot it rates as very walkable.
“I am writing this as a genuine resident and as someone who has lived here for several years, so that others are fully aware before choosing to live here.
Unfortunately, this building has serious ongoing maintenance, security, and service issues. The management, maintenance, and security teams are often unresponsive, and even when problems are reported many times by email, calls, and direct requests, they remain unresolved for weeks, months, and sometimes even longer.
One of the biggest problems is the ventilation system. It feels like the building has no proper ventilation at all. Cigarette smoke from neighbors and strong cooking smells constantly enter the apartments. There is also a pers…”
A Google reviewer·1/5 on Google·3 months ago
5 more reviews below. Add one of your own to read them all.
What Google reviewers say
Jag Building holds 3.6/5 from 14 Google reviews, with reviewers noting dated fixtures & fittings, staff who are unhelpful and great communal facilities.
No resident has submitted a HomeTruths review on Jag Building yet. Be the first – say what it's really like to live there, and unlock every review on HomeTruths.
Practical advice from the people who live here, and answers to what you’d want to know before signing – ask, and a resident will see it.
💬Tip
Give three months' notice before lease end to avoid losing your security deposit due to their strict terms.
From a Google review
From Google Reviewers
Each card is a real, public Google review of this residence, sorted into our ten questions – answered only where the reviewer said something, and marked “Not answered” where they didn’t. Reviews written in other languages are shown in English and labelled. These come from Google, not from verified residents, so they count for only a small part of the HT Score, never as much as a real resident review.
Real Google reviews, mapped to our questions · 6 on file
3.6/ 5· 14 Google ratings
Google reviewer
via Google
20 / 100
3 months ago
“I am writing this as a genuine resident and as someone who has lived here for several years, so that others are fully aware before choosing to live here.
Unfortunately, this building has serious ongoing maintenance, security, and service issues. The management, maintenance, and security teams are often unresponsive, and even when problems are reported many times by email, calls, and direct requests, they remain unresolved for weeks, months, and sometimes even longer.
One of the biggest problems is the ventilation system. It feels like the building has no proper ventilation at all. Cigarette smoke from neighbors and strong cooking smells constantly enter the apartments. There is also a persistent damp and musty smell inside the units, making the living environment very uncomfortable. The humidity inside the apartments is high, and it feels like the ventilation system is either not working properly or not being operated at all.
This issue has existed for many months, and in some cases close to a year, and despite repeated complaints, no proper action has been taken. The maintenance team is not proactive, and when they do come, they often require multiple visits without actually solving the problem, causing unnecessary disruption inside the home.
Another serious concern is the building security. Security staff change very frequently, sometimes every one or two months, which creates a lack of responsibility and consistency. Because of this constant turnover, many security staff are either not properly informed about the building and residents, or they simply do not take building matters seriously enough. Basic security responsibilities are often not handled professionally, which creates frustration and reduces residents’ confidence in the overall management.
Residents expect basic building services, proper maintenance, professional security, and responsible management, but unfortunately this building does not provide that standard. It feels like living in a building without real service support.
I hope management takes this seriously, reviews both their responsibilities and their service agreements, and ensures that the promised maintenance and security standards are actually delivered. Future residents should be fully aware of these conditions before making a decision to move here.”
Fixtures & Fittings
Dated
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
3 months ago
“I stayed here for 2 years post covid
This building has an office on ground floor and everyone seems to be working as a slave. Even if you are a resident they will treat you like its a boarding school. Ofcourse forget the security amount that you will pay while signing the tenancy contract.
It was only possible to retrieve half of my security amount after numerous follow up email with no response from them and finally received half the amount after 10 months of continuous chasers.
Do not rent an apartment!!”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
May 2026
“I stayed here for 2 years post covid
This building has an office on ground floor and everyone seems to be working as a slave. Even if you are a resident they will treat you like its a boarding school. Ofcourse forget the security amount that you will pay while signing the tenancy contract.
It was only possible to retrieve half of my security amount after numerous follow up email with no response from them and finally received half the amount after 10 months of continuous chasers.
Do not rent an apartment!!”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
Apr 2026
“I am writing this as a genuine resident and as someone who has lived here for several years, so that others are fully aware before choosing to live here.
Unfortunately, this building has serious ongoing maintenance, security, and service issues. The management, maintenance, and security teams are often unresponsive, and even when problems are reported many times by email, calls, and direct requests, they remain unresolved for weeks, months, and sometimes even longer.
One of the biggest problems is the ventilation system. It feels like the building has no proper ventilation at all. Cigarette smoke from neighbors and strong cooking smells constantly enter the apartments. There is also a persistent damp and musty smell inside the units, making the living environment very uncomfortable. The humidity inside the apartments is high, and it feels like the ventilation system is either not working properly or not being operated at all.
This issue has existed for many months, and in some cases close to a year, and despite repeated complaints, no proper action has been taken. The maintenance team is not proactive, and when they do come, they often require multiple visits without actually solving the problem, causing unnecessary disruption inside the home.
Another serious concern is the building security. Security staff change very frequently, sometimes every one or two months, which creates a lack of responsibility and consistency. Because of this constant turnover, many security staff are either not properly informed about the building and residents, or they simply do not take building matters seriously enough. Basic security responsibilities are often not handled professionally, which creates frustration and reduces residents’ confidence in the overall management.
Residents expect basic building services, proper maintenance, professional security, and responsible management, but unfortunately this building does not provide that standard. It feels like living in a building without real service support.
I hope management takes this seriously, reviews both their responsibilities and their service agreements, and ensures that the promised maintenance and security standards are actually delivered. Future residents should be fully aware of these conditions before making a decision to move here.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via Google
20 / 100
3 years ago
“I was a resident with JAG for 1 year and have a couple of observations.
The building on its own is pretty decent with a prime location and a decent pool and gym facility, yet it is the services provided by the management and Front of the house team which are terrible.
Since the day I joined there has been no coridination between the sales team and the FOH personnel.
I was told initially to move in on wrong dates by the sales team and they made me sign 7 cheques which were actually incorrect.
The FOH personnel involved here had a huge fight with the sales team personnel. The fight that ensued was unprofessional and disrespectful to say the least.
These kind of occurrences are common within this team..
The security is never briefed correctly and I was bothered by them on days I was moving in.
The FOH team is led by senior staff who are generally rude and show complete disrespect to the tenants and even thier collegues.
They are lordly in thier behaviour and lack an iota of professionalism.
There are constant fights with tenants and management, which happen in the lobby.
They are strict in regard of any payments or cheques but if you make a complain about any maintenance issue one must follow up for weeks.
Let me assure you that the follow up is your headache and the management won't help.
Last but not the least they will find all kinds of ways to not give your security fee.
Please beware to notify three months in advance incase you are not renewing your contract or else you can forget about your security deposit.
I had informed them 80 days in advance and yet lost my deposit due to the Terms and conditions.
I hope my experince helps any person pursuing a tenancy contract here as they will have to pay for 6 cheques in advance.”
Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Great
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered
Google reviewer
via GoogleSelf-described resident
20 / 100
May 2023
“I was a resident with JAG for 1 year and have a couple of observations.
The building on its own is pretty decent with a prime location and a decent pool and gym facility, yet it is the services provided by the management and Front of the house team which are terrible.
Since the day I joined there has been no coridination between the sales team and the FOH personnel.
I was told initially to move in on wrong dates by the sales team and they made me sign 7 cheques which were actually incorrect.
The FOH personnel involved here had a huge fight with the sales team personnel. The fight that ensued was unprofessional and disrespectful to say the least.
These kind of occurrences are common within this team..
The security is never briefed correctly and I was bothered by them on days I was moving in.
The FOH team is led by senior staff who are generally rude and show complete disrespect to the tenants and even thier collegues.
They are lordly in thier behaviour and lack an iota of professionalism.
There are constant fights with tenants and management, which happen in the lobby.
They are strict in regard of any payments or cheques but if you make a complain about any maintenance issue one must follow up for weeks.
Let me assure you that the follow up is your headache and the management won't help.
Last but not the least they will find all kinds of ways to not give your security fee.
Please beware to notify three months in advance incase you are not renewing your contract or else you can forget about your security deposit.
I had informed them 80 days in advance and yet lost my deposit due to the Terms and conditions.
I hope my experince helps any person pursuing a tenancy contract here as they will have to pay for 6 cheques in advance.”