Masar 1 Residence

Arjan, Dubai

About Masar 1 Residence

Masar 1 Residence is an apartment building in Arjan, Dubai. Within 800 metres there are 12 places to eat, 7 shops and 4 pharmacies and clinics. On foot it rates as walkable.

What Residents Report

Add one review to see these
Fixtures & Fittings
Residence Staff
Amenities Nearby
Communal Facilities

Sun at the Pool

All DayMorningAfternoonNeverUnsure

Residents Mainly

ProfessionalsCompletely MixedFamilies
Reported issues

What one reviewer said

“Quite good place. There is no public transport and not much to do around. It is a very noisy area, but the person from the reception (daily shift) is absolutely amazing, I believe his name is Ismail/Izmail, not sure. He will always greet with a smile, very polite, very helpful, just 10 out of 10. There is a store in the building (first floor). Pool was not working. Miracle Garden 10 minutes walk from this place.”
A Google reviewer4/5 on Google5 months ago

15 more reviews below. Add one of your own to read them all.

What Google reviewers say

Masar 1 Residence holds 3.1/5 from 16 Google reviews, with reviewers noting good fixtures & fittings, staff who are unhelpful and needs updating communal facilities.

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Insider Tips & Questions

Practical advice from the people who live here, and answers to what you’d want to know before signing – ask, and a resident will see it.

  • Tip

    Ask for Ismail at reception during daily shift - exceptional service.

    From a Google review

From Google Reviewers

Each card is a real, public Google review of this residence, sorted into our ten questions – answered only where the reviewer said something, and marked “Not answered” where they didn’t. Reviews written in other languages are shown in English and labelled. These come from Google, not from verified residents, so they count for only a small part of the HT Score, never as much as a real resident review.

Real Google reviews, mapped to our questions · 16 on file

3.1/ 5· 16 Google ratings

Google reviewer

via GoogleSelf-described resident
100 / 100

Jul 2026

“Great place to live! The apartment is clean, spacious, and well-maintained. The staff are friendly, and maintenance requests are handled promptly.”

Fixtures & Fittings
Good
Residence Staff
Helpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered

Google reviewer

via GoogleSelf-described resident
20 / 100

Jul 2026

“Not managed properly. Response is poor. They don’t seem to care about their tenants.”

Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered

Google reviewer

via Google
80 / 100

5 months ago

“Quite good place. There is no public transport and not much to do around. It is a very noisy area, but the person from the reception (daily shift) is absolutely amazing, I believe his name is Ismail/Izmail, not sure. He will always greet with a smile, very polite, very helpful, just 10 out of 10. There is a store in the building (first floor). Pool was not working. Miracle Garden 10 minutes walk from this place.”

Fixtures & Fittings
Not answered
Residence Staff
Very Helpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Walking Distance
Sun at the Pool
Not answered
Residents Mainly
Not answered

Google reviewer

via GoogleSelf-described resident
80 / 100

Mar 2026

“Quite good place. There is no public transport and not much to do around. It is a very noisy area, but the person from the reception (daily shift) is absolutely amazing, I believe his name is Ismail/Izmail, not sure. He will always greet with a smile, very polite, very helpful, just 10 out of 10. There is a store in the building (first floor). Pool was not working. Miracle Garden 10 minutes walk from this place.”

Fixtures & Fittings
Not answered
Residence Staff
Very Helpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Walking Distance
Sun at the Pool
Not answered
Residents Mainly
Not answered

Google reviewer

via Google
20 / 100

a year ago

“***This building is a joke in all aspects*** Where do I begin... well from the outset it's looked amazing. This is where things go wrong - the building is 1 year old and is crumbling, leaking and dirty. Very bad maintenance, the real estate company managing the property is rude, don't care and never help when needed. It's all about taking customers money - nothing else they care about. The admin lady is also very rude. The cleaners team sweep water from the paths into the pool. They clean the corridors with dirty water leaving bad smells. Fire alarm is constantly going off. You can here peoples conversations from inside other apartments. I could go on all day long... I would avoid this place at all costs... there's a reason so many people have left this building..”

Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Needs Updating
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered

Google reviewer

via Google
20 / 100

a year ago

“the security staff at the lobby the african man were extremely unprofessional and rud ... thy do not care about the visitors or tenants often dismissing concerns and behaving in a discourteous manner this kind of attitude makes the environment unwelcoming and uncomfortable management needs to address this issue immediately to ensure a safe and respectful experience for everyone”

Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered

Google reviewer

via GoogleSelf-described resident
20 / 100

Jan 2025

“***This building is a joke in all aspects*** Where do I begin... well from the outset it's looked amazing. This is where things go wrong - the building is 1 year old and is crumbling, leaking and dirty. Very bad maintenance, the real estate company managing the property is rude, don't care and never help when needed. It's all about taking customers money - nothing else they care about. The admin lady is also very rude. The cleaners team sweep water from the paths into the pool. They clean the corridors with dirty water leaving bad smells. Fire alarm is constantly going off. You can here peoples conversations from inside other apartments. I could go on all day long... I would avoid this place at all costs... there's a reason so many people have left this building..”

Fixtures & Fittings
Needs Updating
Residence Staff
Unhelpful
Communal Facilities
Needs Updating
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered

Google reviewer

via GoogleSelf-described resident
20 / 100

Sep 2024

“the security staff at the lobby the african man were extremely unprofessional and rud ... thy do not care about the visitors or tenants often dismissing concerns and behaving in a discourteous manner this kind of attitude makes the environment unwelcoming and uncomfortable management needs to address this issue immediately to ensure a safe and respectful experience for everyone”

Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered

Google reviewer

via Google
20 / 100

2 years ago

“The security staff at the lobby were extremely unprofessional and rude. They do not care about the visitors or tenants, often dismissing concerns and behaving in a discourteous manner. This kind of attitude makes the environment unwelcoming and uncomfortable. Management needs to address this issue immediately to ensure a safe and respectful experience for everyone”

Fixtures & Fittings
Not answered
Residence Staff
Unhelpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Not answered

Google reviewer

via Google
100 / 100

2 years ago

“Very nice and clean place to live,quiet and well maintained. Very selective with their tenants allowing you to have nice neighbors.”

Fixtures & Fittings
Not answered
Residence Staff
Helpful
Communal Facilities
Not answered
Building Access
Not answered
Commute
Not answered
Amenities Nearby
Not answered
Sun at the Pool
Not answered
Residents Mainly
Professionals
Showing 10 of 16
See all 16 reviews on Google

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